Managing in the service economy

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Bibliographic Details
Main Author: Heskett, James L
Format: Book
Published: Boston, Mass. Harvard Business School Press 1986
Subjects:
Online Access:Click Here to View Status and Holdings.
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020 # # |a 0875841309 
090 0 0 |a HD9980.5  |b .H47 1986 
100 1 # |a Heskett, James L 
245 1 1 |a Managing in the service economy  |c James L. Heskett 
260 # # |a Boston, Mass.  |b Harvard Business School Press  |c 1986 
300 # # |a viii, 211 p.  |b ill.  |c 25 cm 
500 # # |a Includes index. 
504 # # |a Bibliography: p. 195-204. 
650 # 0 |a Service industries  |x Management 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=64712 
964 # # |c BOK  |d 01 
040 # # |a Shah Alam 
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