Operations management for service industries competing in the service era

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Bibliographic Details
Main Author: Bassett, Glenn
Format: Unknown
Published: Westport, Conn. Quorum Books 1992
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Online Access:Click Here to View Status and Holdings.
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001 wils-63907
020 # # |a 0899307469 
090 # # |a HD9980.5  |b .B37 1992 
100 # # |a Bassett, Glenn 
245 # # |a Operations management for service industries  |b competing in the service era  |c Glenn Bassett 
260 # # |a Westport, Conn.  |b Quorum Books  |c 1992 
300 # # |a xii, 261 p.  |b ill.  |c 25 cm 
504 # # |a Includes bibliographical references (p. [253]) and index. 
650 # 0 |a Service industries  |x Management 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=63907 
964 # # |c BOK  |d 01 
040 # # |a Shah Alam 
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