Managing to keep the customer how to achieve and maintain superior customer service throughout the organization
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| Main Author: | |
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| Format: | Book |
| Published: |
San Francisco
Jossey-Bass
1987
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| Edition: | 1st ed |
| Series: | The Jossey-Bass management series
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Item Description: | Includes index. |
|---|---|
| Physical Description: | xvi, 163 p. 24 cm |
| Bibliography: | Bibliography: p. 155-158. |
| ISBN: | 1555420273 |
Managing to keep the customer how to achieve and maintain superior customer service throughout the organization