Ongoing Crisis Communication Planning, Managing, and Responding

Ongoing Crisis Communication: Planning, Managing, and Responding provides an integrated and multi-disciplinary approach to the entire crisis communication process. Drawing on his extensive firsthand experience, Dr. Timothy Coombs uses a three-staged approach to crisis management (pre-crisis, crisis,...

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Bibliographic Details
Main Author: Coombs, W. Timothy (Author)
Format: Book
Language:English
Published: California SAGE Publication Inc 2015
Edition:Fourth Edition
Subjects:
Online Access:Click Here to View Status and Holdings.
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100 1 # |a Coombs, W. Timothy  |e author 
245 1 0 |a Ongoing Crisis Communication  |b Planning, Managing, and Responding  |c W. Timothy Coombs 
250 # # |a Fourth Edition 
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300 # # |a xiii, 240 pages  |c 24 cm. 
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504 # # |a Includes bibliographical references and index 
520 # # |a Ongoing Crisis Communication: Planning, Managing, and Responding provides an integrated and multi-disciplinary approach to the entire crisis communication process. Drawing on his extensive firsthand experience, Dr. Timothy Coombs uses a three-staged approach to crisis management (pre-crisis, crisis, and post-crisis), explains how crisis management can prevent or reduce the threats of a crisis, and provides guidelines for how best to act and react in an emergency situation. The book includes new coverage of social media, social networking sites, and terrorist threats while drawing from recent works in management, public relations, organizational psychology, marketing, organizational communication, and computer-mediated communication research. 
650 # 0 |a Communication in management 
650 # 0 |a Crisis management 
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