The Language of Service Encounters A Pragmatic-Discursive Approach
Service encounters are ubiquitous in social interaction. We buy food and everyday items in supermarkets, convenience stores, or markets; we purchase merchandise in department stores; or we request information at a visitor information center. This book offers a comprehensive account of service encoun...
Saved in:
Main Author: | |
---|---|
Format: | Book |
Published: |
Cambridge
Cambridge University Press
2015
|
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Be the first to leave a comment!