THE EFFECT OF BRAND PERSONALITY AND BRAND IDENTIFICATION ON CUSTOMER RETENTION EXAMINING ISLAMIC BANKING SERVICES IN MALAYSIA

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Bibliographic Details
Main Authors: Husniyati Ali (Author), 'Ismah Osman (Author), Sharifah Faigah Syed Alwi (Author)
Format: Thesis Book
Language:English
Published: SHAH ALAM, SELANGOR UNIVERSITI TEKNOLOGI MARA. FACULTY OF BUSINESS MANAGEMENT 2011
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