Business Process Change A manager's Guide to Improving, Redesigning, and Automating Processes

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Bibliographic Details
Main Author:	Harmon, Paul 1942- (Author)
Format:	Book
Published:	San Francisco, California Morgan Kaufmann Publishers 2003
Subjects:	Electronic commerce Organizational change System design
Online Access:	Click Here to View Status and Holdings.
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005	2018011145948
008	180130t2003 ## # 001 ENG D
020	#	#	\|a 9781558607583
020	#	#	\|a 1558607587
040	#	#	\|a DLC \|d UiTM \|e rda
090	0	0	\|a HF5548.32 \|b .H367 2003
100	1	#	\|a Harmon, Paul \|d 1942- \|e author
245	1	0	\|a Business Process Change \|b A manager's Guide to Improving, Redesigning, and Automating Processes \|c Paul Harmon
264	#	1	\|a San Francisco, California \|b Morgan Kaufmann Publishers \|c 2003
264	#	4	\|c ©2003
300	#	#	\|a xxi, 529 pages \|b illustrations \|c 24 cm
336	#	#	\|a text \|2 rdacontent
337	#	#	\|a unmediated \|2 rdamedia
338	#	#	\|a volume \|2 rdacarrier
504	#	#	\|a Includes bibliographical references (pages 503-506) and index
526	0	#	\|a OCS765 \|b OM772 \|5 BM734
526	0	#	\|a Business Process Improvement \|b Master Of Customer Service Management \|5 Faculty of Business Management
526	0	#	\|a OSM652 \|b BM232 \|5 BM734
526	0	#	\|a OFFICE BUSINESS PROCESS \|b BACHELOR OF OFFICE SYSTEM MANAGEMENT \|5 FACULTY OF BUSINESS AND MANAGEMENT
650	#	#	\|a Electronic commerce
650	#	#	\|a Organizational change
650	#	#	\|a System design
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=563526
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