Business Process Change A manager's Guide to Improving, Redesigning, and Automating Processes

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Bibliographic Details
Main Author: Harmon, Paul 1942- (Author)
Format: Manuscript Book
Published: San Francisco, California Morgan Kaufmann Publishers 2003
Subjects:
Online Access:Click Here to View Status and Holdings.
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005 2018011145948
008 180130t2003 ## # 001 ENG D
020 # # |a 9781558607583 
020 # # |a 1558607587 
040 # # |a DLC  |d UiTM  |e rda 
090 0 0 |a HF5548.32  |b .H367 2003 
100 1 # |a Harmon, Paul  |d 1942-  |e author 
245 1 0 |a Business Process Change  |b A manager's Guide to Improving, Redesigning, and Automating Processes  |c Paul Harmon 
264 # 1 |a San Francisco, California  |b Morgan Kaufmann Publishers  |c 2003 
264 # 4 |c ©2003 
300 # # |a xxi, 529 pages  |b illustrations  |c 24 cm 
336 # # |a text  |2 rdacontent 
337 # # |a unmediated  |2 rdamedia 
338 # # |a volume  |2 rdacarrier 
504 # # |a Includes bibliographical references (pages 503-506) and index 
526 0 # |a OCS765  |b OM772  |5 BM734 
526 0 # |a Business Process Improvement  |b Master Of Customer Service Management  |5 Faculty of Business Management 
526 0 # |a OSM652  |b BM232  |5 BM734 
526 0 # |a OFFICE BUSINESS PROCESS  |b BACHELOR OF OFFICE SYSTEM MANAGEMENT  |5 FACULTY OF BUSINESS AND MANAGEMENT 
650 # # |a Electronic commerce 
650 # # |a Organizational change 
650 # # |a System design 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=563526 
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