Business Process Improvement Toolbox

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Bibliographic Details
Main Author:	Andersen, Bjørn (Author)
Format:	Manuscript Book
Language:	English
Published:	Milwaukee, Wis. ASQ Quality Press 2007
Edition:	Second edition
Online Access:	Click Here to View Status and Holdings.
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100	1	#	\|a Andersen, Bjørn \|e author
245	1	0	\|a Business Process Improvement Toolbox \|c Bjørn Andersen
250	#	#	\|a Second edition
264	#	1	\|a Milwaukee, Wis. \|b ASQ Quality Press \|c 2007
264	#	4	\|c ©2007
300	#	#	\|a xvi, 296 pages \|b illustration \|c 24 cm
336	#	#	\|a text \|2 rdacontent
337	#	#	\|a unmediated \|2 rdamedia
338	#	#	\|a volume \|2 rdacarrier
504	#	#	\|a Includes bibliographical references and index (pages 287 -296)
526	0	#	\|a OCS765 \|b BM734 \|5 BM
526	0	#	\|a Business Process Improvement \|b Master of Customer Service Management \|5 Faculty of Business Management
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