MANAGING QUALITY An Integrative Approach

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Bibliographic Details
Main Author:	Foster, S. Thomas (Author)
Format:	Manuscript Book
Published:	Upper Saddle River, N.J. Pearson Prentice Hall 2004
Edition:	Second edition
Subjects:	Quality control Quality of products
Online Access:	Click Here to View Status and Holdings.
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100	1	#	\|a Foster, S. Thomas \|e author
245	1	1	\|a MANAGING QUALITY \|b An Integrative Approach \|c S. Thomas Foster
250	#	#	\|a Second edition
264	#	1	\|a Upper Saddle River, N.J. \|b Pearson Prentice Hall \|c 2004
264	#	4	\|c ©2004
300	#	#	\|a xxi, 518 pages \|b illustrations \|c 26 cm \|e 1 CD-ROM (4 3/4 in.)
336	#	#	\|a text \|2 rdacontent
337	#	#	\|a unmediated \|2 rdamedia
338	#	#	\|a volume \|2 rdacarrier
500	#	#	\|a Accompanying CD-ROM includes Excel files, video clips, active models software, Excel quality software
504	#	#	\|a Includes bibliographical references and index
526	0	#	\|a OCS731 \|b OM772 \|5 BM734
526	0	#	\|a Service Performance Metrics \|b Master of Customer Service Management \|5 Faculty of Business Management
650	#	0	\|a Quality control
650	#	0	\|a Quality of products
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