CRM at the speed of light capturing and keeping customers in Internet real time
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Main Author: | |
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Format: | Book |
Published: |
New York
McGraw-Hill/Osborne
2002
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Edition: | Second edition |
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Item Description: | Includes index |
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Physical Description: | xvi, 480 pages illustrations 24 cm |
ISBN: | 9780072224160 |