CUSTOMER RELATIONSHIP MANAGEMENT THE BOTTOM LINE TO OPTIMIZING YOUR ROI

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Bibliographic Details
Main Author:	Anton, Jon (Author)
Other Authors:	Petouhoff, Natalie L
Format:	Manuscript Book
Published:	Upper Saddle River, N.J. Prentice Hall 2002
Edition:	Second edition
Series:	Management skills, NetEffect series
Subjects:	Customer relations > Case studies > Management Customer relations > Management > Statistical models
Online Access:	Click Here to View Status and Holdings.
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Customer relationship management the bottom line to optimizing your ROI by Anton, Jon, Petouhoff, Natalie L

Published 2002

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