CUSTOMER RELATIONSHIP MANAGEMENT THE BOTTOM LINE TO OPTIMIZING YOUR ROI
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Main Author: | |
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Other Authors: | |
Format: | Manuscript Book |
Published: |
Upper Saddle River, N.J.
Prentice Hall
2002
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Edition: | Second edition |
Series: | Management skills, NetEffect series
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Physical Description: | xviii, 254 pages illustrations 24 cm |
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Bibliography: | Includes bibliographical references (pages 246-249) and index |
ISBN: | 0130990698 9780130990693 |