Customer Relationship Management

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Bibliographic Details
Main Author:	Peelen, Ed (Author)
Format:	Book
Published:	Upper Saddle River, NJ FT Prentice Hall 2005
Subjects:	Customer relations > Management
Online Access:	Click Here to View Status and Holdings.
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020	#	#	\|a 9780273681779 \|q paperback
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040	#	#	\|a DLC \|d UiTM \|e rda
090	0	0	\|a HF5415.5 \|b .P44 2005
100	1	#	\|a Peelen, Ed. \|e author
245	1	0	\|a Customer Relationship Management \|c Ed Peelen
264	#	1	\|a Upper Saddle River, NJ \|b FT Prentice Hall \|c 2005
264	#	4	\|c ©2005
300	#	#	\|a xvi, 433 pages \|b illustrations \|c 25 cm.
336	#	#	\|a text \|2 rdacontent
337	#	#	\|a unmediated \|2 rdamedia
338	#	#	\|a volume \|2 rdacarrier
504	#	#	\|a Includes bibliographical references and index.
526	0	#	\|a OCS761 \|b OM772 \|5 BM734
526	0	#	\|a Customer Relation Management \|b Master of Customer Service Management \|5 Faculty of Business Management
526	0	#	\|a OCS462 \|b BM235 \|5 BM
526	0	#	\|a Managing Customer Knowledge \|b Ijazah Sarjana Muda Pentadbiran Perniagaan (Kepujian) Pentadbiran Kesihatan \|5 Fakulti Pengurusan Perniagaan
526	0	#	\|a OCS462 \|b BM234 \|5 BM
526	0	#	\|a Managing Customer Knowledge \|b Ijazah Sarjana Muda Pentadbiran Perniagaan (Kepujian) Pengurusan Perkhidmatan \|5 Fakulti Pengurusan Perniagaan
650	#	0	\|a Customer relations \|x Management
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