The Office Procedures and Technology

• Main Author: Oliverio, Mary Ellen (Author)
• Other Authors: Pasewark, William R. (co-author), White, Bonnie R. (co-author), Rankin, Dianne S. (co-author)
• Format: Manuscript Book
• Language: English
• Published: Mason, Ohio South-Western, Cengage Learning 2013
• Edition: 6th Edition
• Subjects: Office management > Textbooks; Carrier development > Textbooks
• Online Access: Click Here to View Status and Holdings.

 THE OFFICE is a comprehensive text for courses in the high school office technology curriculum. The course name can be Office Procedures, Administrative Procedures, Business and Computer Technology, etc. The target market is high school student preparing for entry-level position in an office setting. The text focuses on the necessary skills that range from using email and the Internet to the use of integrated application and office suites. It covers the soft skills including customer satisfaction ethics, and telephone manners along with information systems and the global marketplace.