DIAGNOSTIC BACTERIOLOGY A STUDY GUIDE
Packed with current examples, cases, and illustrations, market-leading MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 10e focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria. Written by experi...
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Main Author: | |
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Format: | Book |
Language: | English |
Published: |
Philadelphia
F.A. Davis
2000
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Summary: | Packed with current examples, cases, and illustrations, market-leading MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 10e focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria. Written by experienced leaders in the fields of performance management and quality, the text delivers the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations throughout the world reflects quality as they emphasize the practical aspects of the book's managerial focus and pertinent technical topics. You can efficiently prepare to become an ASQ Certified Quality Manager, as this edition covers most of the Body of Knowledge required for ASQ certification. It's everything you need -- now and throughout your career -- to ensure quality management success. |
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Physical Description: | xv, 500 pages illustrations 28 cm |
Bibliography: | Includes bibliographical references and index |
ISBN: | 9780803603011 0803603010 |