Library user metaphors and services how librarians look at their users
How do library professionals talk about and refer to library users, and how is this significant? In recent decades, the library profession has conceived of users in at least five different ways, viewing them alternatively as citizens, clients, customers, guests, or partners. This book argues that th...
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Format: | Book |
Language: | English |
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Berlin
De Gruyter Saur
2015
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Online Access: | Click Here to View Status and Holdings. |
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