The experience the 5 principles of Disney service and relationship excellence

The experience the 5 principles of Disney service and relationship excellence

Saved in:

Bibliographic Details
Main Author:	Loeffler, Bruce
Other Authors:	Church, Brian T.
Format:	Unknown
Published:	Hoboken, New Jersey Wiley 2015
Subjects:	Customer services Customer relations Consumer satisfaction
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

Similar Items

Building great customer experiences
by: Shaw, Collin
Published: (2005)

Creating customers for life
by: Scheuing, Eberhard E. 1939- Eberhard Eugen
Published: (1995)

Turning lost customers into gold --and the art of achieving zero defections
by: Cannie, Joan Koob
Published: (1994)

Building bridges to customers
by: Michaelson, Gerald A
Published: (1995)

Building customer loyalty
by: Linton, Ian
Published: (1993)

Customer retention an integrated process for keeping your best customers
by: Lowenstein, Michael W
Published: (1995)

1,001 ways to keep customers coming back new ideas that make customers happy and will increase your bottom line
by: Greiner, Donna
Published: (1999)

PENGURUSAN KHIDMAT PELANGGAN Petua & Teknik
by: Rahmat Ismail
Published: (2001)

Customer loyalty how to earn it, how to keep it
by: Griffin, Jill
Published: (1995)

The eight suns of Asian service practising outstanding customer service in Asia
by: Freemantle, David
Published: (2003)

Service strategy management moves for customer results
by: Horovitz, Jacques 1947-
Published: (2004)

Customer satisfaction practical tools for building important relationships
by: Scott, Dru
Published: (2000)

Up your service! insights : true stories of winners and losers in the quest for superior service
by: Kaufman, Ron
Published: (2002)

Great customer service for your small business
by: Gerson, Richard F
Published: (1996)

Customer service S/NVQ level 2 candidate handbook
by: Bradley, Sally
Published: (2003)

The ten demandments rules to live by in the age of the demanding consumer
by: Mooney, Kelly
Published: (2002)

Secret service hidden systems that deliver unforgettable customer service
by: DiJulius, John R. 1964-
Published: (2003)

Relationship marketing for competitive advantage winning and keeping customers
Published: (2000)

Relationship marketing
by: Stone, Merlin
Published: (1995)

Exceptional service, exceptional profit the secrets of building a five-star customer service organization
by: Inghilleri, Leonardo
Published: (2010)

Customer satisfaction how to maximize, measure, and market your company's "ultimate product" ack Hanan, Peter Karp
by: Hanan, Mack
Published: (1989)

Instant repeat business
by: Sugars, Bradley J.
Published: (2006)

Pelanggan adalah raja satu panduan praktikal bagi mendapatkan nilai yang lebih daripada apa yang anda bayar
by: Tschohl, John
Published: (1998)

Creating customer value the path to sustainable competitive advantage
by: Naumann, Earl 1946-
Published: (1995)

Creating a customer focus
Published: (2004)

Customer care how to create an effective customer focus
by: Cook, Sarah
Published: (2000)

The saturn difference creating customer loyalty in your company
by: Lenz, Vicki
Published: (1999)

Customer satisfaction training manual
Published: (2005)

CUSTOMER SERVICE CARRER SUCCESS THROUGH CUSTOMER SATISFACTION
by: Timm, Paul R.
Published: (2005)

Customer service career success through customer loyalty
by: Timm, Paul R.
Published: (2014)

Customer service career success through customer loyality
by: Timm, Paul R.
Published: (2008)

CUSTOMER SERVICE CAREER SUCCESS THROUGH CUSTOMER LOYALTY
by: Timm, Paul R.
Published: (2011)

CUSTOMER SERVICE CAREER SUCCESS THROUGH CUSTOMER LOYALTY
by: Timm, Paul R.
Published: (2014)

Customer Service Career Success Through Customer Loyalty
by: Timm, Paul R.
Published: (2008)

The Apple experience secrets to building insanely great customer loyalty
by: Gallo, Carmine
Published: (2012)

When customers think we don't care ending actions that self-destruct companies, customer service and jobs
by: Buchanan,Richard W
Published: (2002)

Excellence in Managing Worldwide Customer Relationships
by: Cook, Thomas A. 1953-
Published: (2017)

Satisfying internal customers first! a practical guide to improving internal and external customer statisfaction
by: Chang, Richard Y
Published: (1995)

The loyalty effect the hidden force behind growth, profits, and lasting value
by: Reichheld, Frederick F
Published: (1996)

Customer care excellence how to create an effective customer focus
by: Cook, Sarah
Published: (2008)

Cannot write session to /tmp/vufind_sessions/sess_1orecrubn4m6n2qvs182o55qd2