The experience the 5 principles of Disney service and relationship excellence

The experience the 5 principles of Disney service and relationship excellence

Saved in:
Bibliographic Details
Main Author: Loeffler, Bruce
Other Authors: Church, Brian T.
Format: Book
Published: Hoboken, New Jersey Wiley 2015
Subjects:
Customer services
Customer relations
Consumer satisfaction
Online Access:Click Here to View Status and Holdings.
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Item Description:Includes index
Physical Description:ix, 294 p. ill. 24 cm
ISBN:9781119028659 (hbk.)

Similar Items