A COMPARATIVE STUDY ON CHOICE OF MENU IN RELATION TO CUSTOMER ATTITUDES
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| Main Author: | |
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| Format: | Thesis Book |
| Language: | English |
| Published: |
Shah Alam, Selangor
UNIVERSITI TEKNOLOGI MARA. FACULTY OF HOTEL & TOURISM MANAGEMENT
1999
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Calming upset customers 
Calming upset customers staying effective during unpleasant situations