A STUDY OF QUALITY OF TECHNICAL SUPPORT AND CUSTOMER SATISFACTION TOWARDS THE RESERVATION SYSTEM

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Bibliographic Details
Main Author:	Diana Mohd Yusof (Author)
Format:	Thesis Book
Language:	English
Published:	Shah Alam, Selangor Universiti Teknologi MARA. Faculty of Hotel & Tourism Management 1999
Subjects:	Consumer satisfaction Customer services > Evaluation Questionnaires
Online Access:	Click Here to View Status and Holdings.
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245	1	2	\|a A STUDY OF QUALITY OF TECHNICAL SUPPORT AND CUSTOMER SATISFACTION TOWARDS THE RESERVATION SYSTEM \|c DIANA MOHD YUSOF
264	#	1	\|a Shah Alam, Selangor \|b Universiti Teknologi MARA. Faculty of Hotel & Tourism Management \|c 1999
300	#	#	\|a 125 pages \|b illustrations \|c 30 cm
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502	#	#	\|a Student report (BSc.)-Universiti Teknologi MARA. Faculty of Hotel & Tourism Management, 1999
504	#	#	\|a Includes bibliographical references
650	#	#	\|a Consumer satisfaction
650	#	#	\|a Customer services \|x Evaluation
650	#	#	\|a Questionnaires
710	2	#	\|a Faculty of Hotel & Tourism Management \|e issuing body
710	2	#	\|a Fakulti Pengurusan Hotel dan Pelancongan \|e issuing body
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