Service quality gap in hospitality industry a comparison between various homestay in southern Malaysia
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Main Author: | Noreen Noor Abd Aziz |
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Corporate Authors: | Research Management Institute, Institut Pengurusan Penyelidikan |
Format: | Thesis |
Published: |
Shah Alam, Selangor
Universiti Teknologi MARA. Research Management Institute (RMI)
2010
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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