HUMAN RESOURCES MANAGEMENT IN THE HOSPITALITY INDUSTRY
Human Resources Management in the Hospitality Industry, 2nd Edition helps today's hospitality professional be an expert at managing many functions. In every segment of the hospitality industry, recruiting, selecting, orienting, training, and retaining outstanding staff members are always challe...
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Main Authors: | , |
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Format: | Book |
Language: | English |
Published: |
Hoboken, NJ.
John Wiley & Sons, Inc.
2015
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Edition: | Second Edition |
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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020 | # | # | |a 9781118988503 |q hardback |
040 | # | # | |a DLC |b eng |d UiTM |e rda |
041 | 0 | # | |a eng |
090 | 0 | 0 | |a TX911.3.P4 |b H39 2015 |
100 | 1 | # | |a Hayes, David K. |e author |
245 | 1 | 0 | |a HUMAN RESOURCES MANAGEMENT IN THE HOSPITALITY INDUSTRY |c DAVID K. HAYES, JACK D. NINEMEIER |
250 | # | # | |a Second Edition |
264 | # | 1 | |a Hoboken, NJ. |b John Wiley & Sons, Inc. |c 2015 |
264 | # | 4 | |c ©2016 |
300 | # | # | |a xix, 298 pages |b illustrations |c 29 cm |
336 | # | # | |a text |2 rdacontent |
337 | # | # | |a unmediated |2 rdamedia |
338 | # | # | |a volume |2 rdacarrier |
504 | # | # | |a Includes bibliographical references and index |
520 | # | # | |a Human Resources Management in the Hospitality Industry, 2nd Edition helps today's hospitality professional be an expert at managing many functions. In every segment of the hospitality industry, recruiting, selecting, orienting, training, and retaining outstanding staff members are always challenging tasks, but every manager must master them. Hospitality managers now need to be familiar with rising labor costs, increasing competition for quality staff, changing employees' attitudes, evolving guest expectations and a proliferation of new laws that impact human resources policies and activities. |
526 | 0 | # | |a HTH666 |b HM240 |5 HM |
526 | 0 | # | |a Hospitality Human Resource Management |b Bachelor of Science (Hons.) Hotel Management |5 Faculty of Hotel and Tourism Management |
650 | # | 0 | |a Hospitality industry |x Personnel management |
700 | 1 | # | |a Ninemeier, Jack D. |e author |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=546112 |
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