Customer's new voice extreme relevancy and experience through volunteered customer information

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Bibliographic Details
Main Author:	McKean, John 1956-
Format:	Book
Published:	Hoboken, New Jersey John Wiley & Sons, Inc 2015
Subjects:	Customer relations Consumer behavior
Online Access:	Click Here to View Status and Holdings.
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001	wils-537423
020	#	#	\|a 9781119002321 (cloth)
040	#	#	\|a DLC \|b eng \|d ITMB \|e rda
090	0	0	\|a HF5415.5 \|b .M3834 2015
100	1	#	\|a McKean, John \|d 1956-
245	1	0	\|a Customer's new voice \|b extreme relevancy and experience through volunteered customer information \|c John McKean
260	#	#	\|a Hoboken, New Jersey \|b John Wiley & Sons, Inc \|c 2015
300	#	#	\|a xxii, 321 pages \|b illustrations \|c 23 cm
336	#	#	\|a text \|2 rdacontent
337	#	#	\|a unmediated \|2 rdamedia
338	#	#	\|a volume \|2 rdacarrier
504	#	#	\|a Includes bibliographical references and index
650	#	0	\|a Customer relations
650	#	0	\|a Consumer behavior
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=537423
964	#	#	\|c BOK \|d OS
998	#	#	\|a 00260##a003.5.1\|\|00260##b003.5.1\|\|00260##c003.5.1\|\|00300##a003.5.1\|\|00300##b003.5.1\|\|00300##c003.5.1\|\|