Customer experience 3.0 high-profit strategies in the age of techno service
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Format: | Unknown |
Language: | English |
Published: |
New York
American Management Association
2014
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Online Access: | Click Here to View Status and Holdings. |
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041 | 0 | # | |a eng |
090 | 0 | 0 | |a HF5415.5 |b .G67195 2014 |
100 | 1 | # | |a Goodman, John A. |e author |
110 | 0 | # | |a Universiti Teknologi MARA |
245 | 1 | 0 | |a Customer experience 3.0 |b high-profit strategies in the age of techno service |c John A. Goodman |
264 | # | 1 | |a New York |b American Management Association |c 2014 |
264 | # | 4 | |c ©2014 |
300 | # | # | |a xi, 244 pages |c 24 cm |
336 | # | # | |a text |2 rdacontent |
337 | # | # | |a unmediated |2 rdamedia |
338 | # | # | |a volume |2 rdacarrier |
504 | # | # | |a Includes bibliographical references and index |
650 | # | 0 | |a Customer services |
700 | 1 | # | |a Goodman, John A. |e author |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=537151 |
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