Customer experience 3.0 high-profit strategies in the age of techno service
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| Main Author: | |
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| Corporate Author: | |
| Format: | Unknown |
| Language: | English |
| Published: |
New York
American Management Association
2014
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | xi, 244 pages 24 cm |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 9780814433881 081443388X |
Customer experience 3.0 high-profit strategies in the age of techno service 
The Customer Experience Book How to design, measure and improve customer experience in your business