Total quality management as a holistic management concept the European model for business excellence
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| Format: | Unknown |
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Berlin
Springer-Verlag
1998
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| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | ix, 355 p. ill. 24 cm |
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| Bibliography: | Includes bibliographical references (p. 325 - 346) and index |
| ISBN: | 9783642721007 |
Total quality management a total quality approach 
Total quality management