The customer culture imperative a leader's guide to driving superior performance
Saved in:
Main Author: | |
---|---|
Other Authors: | |
Format: | Unknown |
Published: |
New York
McGraw-Hill Education
2013
|
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
MARC
LEADER | 00000n a2200000 a 4501 | ||
---|---|---|---|
001 | wils-524856 | ||
020 | # | # | |a 9780071821148 (hbk.) |7 80071821148 (hbk.) |
020 | # | # | |a 0071821147 (hbk.) |0 71821147 (hbk.) |
040 | # | # | |l C |a DLC |d ITMB |
090 | 0 | 0 | |a HD57.7 |b .B766 2013 |
100 | 1 | # | |b rown, Linden |a Brown, Linden |
245 | 1 | 4 | |a The customer culture imperative |b a leader's guide to driving superior performance |c by Linden Brown and Christopher Brown |
260 | # | # | |a New York |b McGraw-Hill Education |c 2013 |e w York |
300 | # | # | |a xvii, 318 p. |b ill. |c 24 cm |v ii, 318 p. |
500 | # | # | |a Includes index |n cludes index |
650 | # | 0 | |l eadershi |a Leadership |
650 | # | 0 | |c onsumer satisfactio |a Consumer satisfaction |
700 | 1 | # | |b rown, Christopher |a Brown, Christopher |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=524856 |
998 | # | # | |a 00260##a002.17.2||00260##b002.17.2||00260##c002.17.2||00260##e002.17.2||00300##a002.17.2||00300##b002.17.2||00300##c002.17.2||00500##a002.17.2|| |