Managing knock your socks off service

Managing knock your socks off service

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Bibliographic Details
Main Author: ell, Chip R. Bell, Chip R.
Other Authors: Zemke, Ron
Format: Unknown
Published: New York AMACOM - American Management Association 2013
Edition:3rd ed
Subjects:
ustomer service > Customer services
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:xi, 237 p. ill. 23 cm
Bibliography:Includes bibliographical references (pages 225-227) and index
ISBN:9780814432044 (pbk.)
0814432042 (pbk.)

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