Managing services challenges and innovations
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Format: | Unknown |
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Oxford
Oxford University Press
2014
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Online Access: | Click Here to View Status and Holdings. |
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LEADER | 00000n a2200000 a 4501 | ||
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001 | wils-524823 | ||
020 | # | # | |a 9780199696086 (hbk.) |7 80199696086 (hbk.) |
020 | # | # | |a 019969608X (hbk.) |1 9969608X (hbk.) |
040 | # | # | |k MGB |a UKMGB |d ITMB |
090 | 0 | 0 | |a HD9980.5 |b .M3446 2014 |
245 | 0 | 0 | |a Managing services |b challenges and innovations |c edited by Kathryn Haynes and Irena Grugulis |
260 | # | # | |a Oxford |b Oxford University Press |c 2014 |x ford |
300 | # | # | |a xvii, 199 p. |b ill. |c 24 cm |v ii, 199 p. |
504 | # | # | |a Includes bibliographical references and index |n cludes bibliographical references and index |
650 | # | 0 | |s ervice industries |a Service industries |x Managemen |
700 | 1 | # | |h aynes, Kathryn |a Grugulis, Irena |
700 | # | # | |g rugulis, Irena |a Haynes, Kathryn |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=524823 |
998 | # | # | |a 00260##a0011.2.2||00260##b0011.2.2||00260##c0011.2.2||00300##a0011.2.2||00300##b0011.2.2||00300##c0011.2.2||01700##a0011.2.2|| |