Managing services challenges and innovations
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| Other Authors: | , |
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| Format: | Unknown |
| Published: |
Oxford
Oxford University Press
2014
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| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | xvii, 199 p. ill. 24 cm |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 9780199696086 (hbk.) 019969608X (hbk.) |
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