Service business development strategies for value creation in manufacturing firms
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Format: | Book |
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mbridge
Cambridge University Press
2012
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Online Access: | Click Here to View Status and Holdings. |
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LEADER | 00000n a2200000 a 4501 | ||
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001 | wils-524754 | ||
020 | # | # | |a 9781107022454 (hbk.) |7 81107022454 (hbk.) |
040 | # | # | |l C |a DLC |d ITMB |
090 | 0 | 0 | |a HD9720.5 |b .F567 2012 |
100 | 1 | # | |f ischer, Thomas |a Fischer, Thomas |d 1959- |
245 | 1 | 0 | |a Service business development |b strategies for value creation in manufacturing firms |c Thomas Fischer, Heiko Gebauer, Elgar Fleisch |
260 | # | # | |a mbridge |b Cambridge University Press |c 2012 |
300 | # | # | |a xx, 298 p. |b ill. |c 24 cm |x , 298 p. |
504 | # | # | |a Includes bibliographical references (pages 286-295) and index |n cludes bibliographical references (pages 286-295) and index |
650 | # | 0 | |m anufacturing industries |a Service industries |x Managemen |
650 | # | 0 | |c ustomer service |a Customer services |
650 | # | 0 | |s ervice industrie |a Manufacturing industries |x Management |
700 | 1 | # | |g ebauer, Heiko |a Fleisch, Elgar |d 1976- |
700 | # | # | |f leisch, Elgar |a Gebauer, Heiko |d 1976- |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=524754 |
998 | # | # | |a 00260##a0017.8||00260##b0017.8||00260##c0017.8||00300##a0017.8||00300##b0017.8||00300##c0017.8||01700##a0017.8||01700##d0017.8|| |