Service business development strategies for value creation in manufacturing firms

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Bibliographic Details
Main Author: Fischer, Thomas 1959-
Other Authors: Fleisch, Elgar 1976-, Gebauer, Heiko 1976-
Format: Book
Published: mbridge Cambridge University Press 2012
Subjects:
Online Access:Click Here to View Status and Holdings.
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001 wils-524754
020 # # |a 9781107022454 (hbk.)  |7 81107022454 (hbk.) 
040 # # |l C  |a DLC  |d ITMB 
090 0 0 |a HD9720.5  |b .F567 2012 
100 1 # |f ischer, Thomas  |a Fischer, Thomas  |d 1959- 
245 1 0 |a Service business development  |b strategies for value creation in manufacturing firms  |c Thomas Fischer, Heiko Gebauer, Elgar Fleisch 
260 # # |a mbridge  |b Cambridge University Press  |c 2012 
300 # # |a xx, 298 p.  |b ill.  |c 24 cm  |x , 298 p. 
504 # # |a Includes bibliographical references (pages 286-295) and index  |n cludes bibliographical references (pages 286-295) and index 
650 # 0 |m anufacturing industries  |a Service industries  |x Managemen 
650 # 0 |c ustomer service  |a Customer services 
650 # 0 |s ervice industrie  |a Manufacturing industries  |x Management 
700 1 # |g ebauer, Heiko  |a Fleisch, Elgar  |d 1976- 
700 # # |f leisch, Elgar  |a Gebauer, Heiko  |d 1976- 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=524754 
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