Service business development strategies for value creation in manufacturing firms

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Bibliographic Details
Main Author:	Fischer, Thomas 1959-
Other Authors:	Fleisch, Elgar 1976-, Gebauer, Heiko 1976-
Format:	Book
Published:	mbridge Cambridge University Press 2012
Subjects:	anufacturing industries > Service industries > Managemen ustomer service > Customer services ervice industrie > Manufacturing industries > Management
Online Access:	Click Here to View Status and Holdings.
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Description
Physical Description:	xx, 298 p. ill. 24 cm
Bibliography:	Includes bibliographical references (pages 286-295) and index
ISBN:	9781107022454 (hbk.)

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