Achieving service excellence maximizing enterprise performance through innovation and technology

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Bibliographic Details
Main Author: hang, C. M Chang, C. M 1935- Ching Ming
Format: Unknown
Published: New York Business Expert Press 2014
Series:Service systems and innovations in business and society collection
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Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:xiv, 130 p. ill. 23 cm
Bibliography:Includes bibliographical references (p. [121]-126) and index
ISBN:1606495445
9781606495445