Performance Management

Organizations with motivated, talented employees that offer outstanding customer service are more likely to pull ahead of the competition. Performance Management is the first text to emphasize this key competitive advantage, showing students that success in today's globalized business world can...

Full description

Saved in:
Bibliographic Details
Main Author: Agunis, Herman (Author)
Format: Unknown
Language:English
Published: Harlow, Essex PEARSON [date of publication not identified]
Edition:Third Edition
Online Access:Click Here to View Status and Holdings.
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Organizations with motivated, talented employees that offer outstanding customer service are more likely to pull ahead of the competition. Performance Management is the first text to emphasize this key competitive advantage, showing students that success in today's globalized business world can be found, not in technology and products, but in an organization's people. The third edition includes updated and current information, and features over forty new cases.
Physical Description:ii, 310 pages 28 cm
Bibliography:Includes bibliographical references and index
ISBN:9781292024073