Customer retention strategies
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Main Author: | |
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Format: | Book |
Published: |
njong Malim, Perak
Universiti Pendidikan Sultan Idris
2013
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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040 | # | # | |n M |a BNM |d ITMB |
090 | 0 | 0 | |a HF5415.5 |b .N45 2013 |
100 | 1 | # | |n ek Kamal Yeop Yunus |a Nek Kamal Yeop Yunus |
245 | 1 | 0 | |a Customer retention strategies |c Nek Kamal Yeop Yunus |
260 | # | # | |a njong Malim, Perak |b Universiti Pendidikan Sultan Idris |c 2013 |
300 | # | # | |a xi, 139 p. |b ill. |c 23 cm |i , 139 p. |
504 | # | # | |a Includes bibliographical and index |n cludes bibliographical and index |
650 | # | 0 | |c ustomer services |a Customer services |x Managemen |
650 | # | 0 | |c onsumer satisfaction |a Consumer satisfaction |x Evaluatio |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=522334 |
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