Customer retention strategies

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Bibliographic Details
Main Author:	Nek Kamal Yeop Yunus
Format:	Unknown
Published:	njong Malim, Perak Universiti Pendidikan Sultan Idris 2013
Subjects:	ustomer services > Customer services > Managemen onsumer satisfaction > Consumer satisfaction > Evaluatio
Online Access:	Click Here to View Status and Holdings.
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MARC


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100	1	#	\|n ek Kamal Yeop Yunus \|a Nek Kamal Yeop Yunus
245	1	0	\|a Customer retention strategies \|c Nek Kamal Yeop Yunus
260	#	#	\|a njong Malim, Perak \|b Universiti Pendidikan Sultan Idris \|c 2013
300	#	#	\|a xi, 139 p. \|b ill. \|c 23 cm \|i , 139 p.
504	#	#	\|a Includes bibliographical and index \|n cludes bibliographical and index
650	#	0	\|c ustomer services \|a Customer services \|x Managemen
650	#	0	\|c onsumer satisfaction \|a Consumer satisfaction \|x Evaluatio
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