Customer retention strategies

Customer retention strategies

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Bibliographic Details
Main Author: Nek Kamal Yeop Yunus
Format: Book
Published: njong Malim, Perak Universiti Pendidikan Sultan Idris 2013
Subjects:
ustomer services > Customer services > Managemen
onsumer satisfaction > Consumer satisfaction > Evaluatio
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:xi, 139 p. ill. 23 cm
Bibliography:Includes bibliographical and index
ISBN:9670480175 (pbk.)
9789670480176 (pbk.)

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