The customer service survival kit what to say to defuse even the worst customer situations

The customer service survival kit what to say to defuse even the worst customer situations

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Bibliographic Details
Main Author:	Gallagher, Richard S.
Format:	Book
Published:	New York AMACOM American Management Association 2013
Subjects:	ustomer service > Customer services ustomer relation > Customer relations
Online Access:	Click Here to View Status and Holdings.
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