QUALITY AND PERFORMANCE EXCELLENCE MANAGEMENT, ORGANIZATION, AND STRATEGY
Delivering cutting-edge coverage that includes the latest thinking and practices from the field, QUALITY AND PERFORMANCE EXCELLENCE, 7e presents the basic principles and tools associated with quality and performance excellence using relevant, real-world illustrations and examples. The text thoroughl...
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Mason, OH
South-Western/Cengage Learning
2014
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| Edition: | 7E |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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| 001 | wils-522263 | ||
| 005 | 20202416579 | ||
| 008 | t2014 -US a #001 eng D | ||
| 020 | # | # | |a 9781133955931 |q paperback |
| 020 | # | # | |a 1133955932 |
| 040 | # | # | |a BTCTA |b eng |c BTCTA |d UiTM |e rda |t CTA |
| 041 | 0 | # | |a eng |
| 090 | 0 | 0 | |a HD62.15 |b .E83 2014 |
| 100 | 1 | # | |a Evans, James R |d 1950- |e author |
| 245 | 1 | 0 | |a QUALITY AND PERFORMANCE EXCELLENCE |b MANAGEMENT, ORGANIZATION, AND STRATEGY |c JAMES R. EVANS |
| 250 | # | # | |a 7E |
| 264 | # | 1 | |a Mason, OH |b South-Western/Cengage Learning |c 2014 |
| 264 | # | 4 | |c ©2014 |
| 300 | # | # | |a xv, 479 pages |b illustrations |c 23 cm |
| 336 | # | # | |a text |2 rdacontent |
| 337 | # | # | |a unmediated |2 rdamedia |
| 338 | # | # | |a volume |2 rdacarrier |
| 504 | # | # | |a Includes bibliographical references and index |
| 520 | # | # | |a Delivering cutting-edge coverage that includes the latest thinking and practices from the field, QUALITY AND PERFORMANCE EXCELLENCE, 7e presents the basic principles and tools associated with quality and performance excellence using relevant, real-world illustrations and examples. The text thoroughly illustrates how these basic principles and methods have been put into effect in a variety of organizations. It also illustrates the relationship between basic principles and the popular theories and models studied in management courses. Excellent case studies focus on large and small companies in manufacturing and service industries in North and South America, Europe, and Asia-Pacific. Available with InfoTrac Student Collections http://gocengage.com/infotrac. |
| 650 | # | 0 | |a Total quality management |
| 856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=522263 |
Quality & performance excellence management, organization, and strategy