FUNDAMENTALS OF HOUSEKEEPING TRAINING

• Main Authors: Azizah Abd. Aziz (Author), R. Saidatul Hisan R. Azam (Author), Nadia Nora Abdullah (Author), Rozian Taha (Author)
• Format: Book
• Language: English
• Published: Shah Alam, Selangor Penerbit UiTM Press. Universiti Teknologi MARA 2013; ©2013
• Subjects: Hotel housekeeping > Hanbook, manuals, etc. > Management; Occupational tranining > Hanbook, manuals, etc.; Housekeeping > Hanbook, manuals, etc.; Hotel cleaning personnel > Hanbook, manuals, etc.
• Online Access: Click Here to View Status and Holdings.

 The Housekeeping profession in the Hotel industry is a very challenging yet an exciting profession to undertake. It is by no means a simple task but more of an intricate wb of planning, scheduling, preparation and execution to create the best possible environment and more important to create an experience. Housekeeping has been a core subject in Hotel Management and this book is produced and written by a team of experienced lecturers with each having their own area of expertise. It is also specially designed to meet the needs of practising and future practitioners both in terms of teaching and learning; it can be used as a text book, a reference tool, and as a a manual guideline on Housekeeping daily operations, all at once. The book covers the overall operations of the Housekeeping department from basic room cleaning up untill more intricate topics such as public areas and linen. Procedures on how vital tasks are performed and the various standards and levels of cleanliness required and the reasons why it is done so are described as well for better understanding. It is hoped that by reading this book, both practising and future practitioners will have a clear picture of the whole Housekeeping operations and realise the opportunity that awaits them in the Housekeeping profession. With better education, industry attachments and the various types of training today, Housekeepers of tomorrow will always continue to improve and innovate new ways to manage the Housekeeping department with efficiency and excellence to provide the very best experience for their guest.