Metrics-based process mapping identifying and eliminating waste in office and service processes

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Bibliographic Details
Main Author:	Martin, Karen
Other Authors:	Osterling, Mike
Format:	Book
Published:	Boca Raton, FL CRC Press 2013
Subjects:	Manufacturing processes Production management > Measurement Industrial productivity > Measurement Industrial efficiency > Evaluation
Online Access:	Click Here to View Status and Holdings.
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001	wils-490272
020	#	#	\|a 9781439886687 (pbk.)
040	#	#	\|a DLC \|d ITMB
090	0	0	\|a T58.8 \|b .M37 2013
100	1	#	\|a Martin, Karen
245	1	0	\|a Metrics-based process mapping \|b identifying and eliminating waste in office and service processes \|c Karen Martin and Mike Osterling
260	#	#	\|a Boca Raton, FL \|b CRC Press \|c 2013
300	#	#	\|a xi, 104 p. \|b col. ill. \|c 26 cm \|e 1 CD-ROM (4 3/4 in.)
500	#	#	\|a Includes index
650	#	0	\|a Manufacturing processes
650	#	0	\|a Production management \|x Measurement
650	#	0	\|a Industrial productivity \|x Measurement
650	#	0	\|a Industrial efficiency \|x Evaluation
700	1	#	\|a Osterling, Mike
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=490272
964	#	#	\|c BOK \|d CS
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