Metrics-based process mapping identifying and eliminating waste in office and service processes

Metrics-based process mapping identifying and eliminating waste in office and service processes

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Bibliographic Details
Main Author: Martin, Karen
Other Authors: Osterling, Mike
Format: Unknown
Published: Boca Raton, FL CRC Press 2013
Subjects:
Manufacturing processes
Production management > Measurement
Industrial productivity > Measurement
Industrial efficiency > Evaluation
Online Access:Click Here to View Status and Holdings.
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Description
Item Description:Includes index
Physical Description:xi, 104 p. col. ill. 26 cm 1 CD-ROM (4 3/4 in.)
ISBN:9781439886687 (pbk.)

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