Return on process (ROP) getting real performance results from process improvement

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Bibliographic Details
Main Author: West, Michael
Format: Unknown
Published: Boca Raton, FL CRC Press 2013
Subjects:
Online Access:Click Here to View Status and Holdings.
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020 # # |a 9781439886397 (hbk.) 
040 # # |a DLC  |d ITMB 
090 0 0 |a HD58.87  |b .W47 2013 
100 1 # |a West, Michael 
245 1 0 |a Return on process (ROP)  |b getting real performance results from process improvement  |c Michael West 
260 # # |a Boca Raton, FL  |b CRC Press  |c 2013 
300 # # |a xxxviii, 352 p.  |b ill.  |c 25 cm 
504 # # |a Includes bibliographical references and index 
650 # 0 |a Performance 
650 # 0 |a Reengineering (Management) 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=490152 
964 # # |c BOK  |d CS 
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