Service management operations, strategy, information technology
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| Main Authors: | , , |
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| Format: | Book |
| Published: |
New York
McGraw-Hill/Irwin
2014
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| Edition: | Eighth edition |
| Series: | The Mcgraw-Hill/Irwin Series in Operations and Decision Sciences
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Service Management Operations, Strategy, Information Technology