Managing service delivery processes linking strategy to operations
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Milwaukee, WI
ASQ Quality Press
2006
|
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Add Tag | Physical Description: | xvi, 352 p. ill. 26 cm |
|---|---|
| Bibliography: | Includes bibliographical references (p. 341-343) and index |
| ISBN: | 0873896750 (pbk.) 9780873896757 (pbk.) |
Complex service delivery processes strategy to operations