Complex service delivery processes strategy to operations
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| Main Author: | |
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| Format: | Unknown |
| Published: |
Milwaukee, WI
ASQ Quality Press
2011
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| Edition: | 2nd ed |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | xxxi, 428 p. ill. 26 cm |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 9780873898003 (pbk.) 0873898001 (pbk.) |
Complex service delivery processes strategy to operations 
Service management systems how to create competitive advantages through integrated work management, materials management, facilities management, and cost management systems