Service quality management in cruise industry

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Bibliographic Details
Main Author: Sinha, Nalin
Format: Book
Published: New Delhi, India Anmol Publications 2012
Subjects:
Online Access:Click Here to View Status and Holdings.
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MARC

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008 130306s2012 ii eng
020 # # |a 9788126150557 
040 # # |a ITMB 
090 0 0 |a G550  |b .S56 2012 
100 1 # |a Sinha, Nalin 
245 1 0 |a Service quality management in cruise industry  |c Nalin Sinha 
260 # # |a New Delhi, India  |b Anmol Publications  |c 2012 
300 # # |a viii, 256 p.  |c 22 cm 
504 # # |a Includes bibliographical references and index 
650 # 1 |a Hospitality  |x Management 
650 # # |a Ocean travel  |x Management 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=485051 
964 # # |c BOK  |d HM