The well-managed healthcare organization

The well-managed healthcare organization

The Well-Managed Healthcare Organization continues its position as the most comprehensive resource on healthcare management This edition draws on the experiences of high-performing and Malcolm Baldrige Award-winning organizations. It describes the key drivers of success: # A culture of empowerment a...

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Bibliographic Details
Main Authors: White, Kenneth R. 1956- Kenneth Ray (Author), Griffith, John R. (Author)
Format: Book
Language:English
Published: Chicago, Illinois Health Administration Press 2010
Edition:Seventh Edition
Subjects:
Health Services Administration > United States
Online Access:Click Here to View Status and Holdings.
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245 1 4 |a The well-managed healthcare organization  |c Kenneth R. White, John R. Griffith 
250 # # |a Seventh Edition 
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264 # 4 |c ©2010 
300 # # |a xxvii, 554 pages  |b illustrations  |c 27 cm 
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500 # # |a Griffith's name appears first on the earlier edition 
504 # # |a Includes bibliographical references and index 
505 0 # |a Foundations of high-performing healthcare organizations -- Cultural leadership -- Operational leadership -- Strategic leadership: governance -- Foundations of clinical performance -- The physician organization -- Nursing -- Clinical support services -- Beyond acute care to community health -- Knowledge management -- Human resources management -- Environment of care management -- Financial management -- Internal consulting -- Marketing and strategy 
520 # # |a The Well-Managed Healthcare Organization continues its position as the most comprehensive resource on healthcare management This edition draws on the experiences of high-performing and Malcolm Baldrige Award-winning organizations. It describes the key drivers of success: # A culture of empowerment and responsive leadership that promotes teamwork among physicians, nurses, and other staff # A system for continuous improvement that emphasizes process analysis, negotiated goal setting, measurement, benchmarking, and rewards This edition also includes: # A new chapter on building a culture of shared values, empowerment, communication, and service excellence # A new chapter on the organizational infrastructure that sustains continuous improvement # Strategies for building clinical processes that delight not only physicians and nurses with effective protocols but also patients with responsive, individualized care # Best practices for various operational functions, including comprehensive performance measures and organizational models # Strategies for retaining and increasing the contribution of clinical and administrative staff # Reader-friendly aids, such as on-the-page definitions of terminology, synopses of chapter contents, and questions for reflection or discussion The first edition of The Well-Managed Healthcare Organizationwon the American College of Healthcare Executive's James A. Hamilton Book of the Year Award 
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