Healthcare operations management

The answers to many of the dilemmas faced by the US healthcare system, such as increasing costs, inadequate access, and uneven quality, lie in organizational operations - the nuts and bolts of healthcare delivery. Leading healthcare organizations have begun to employ the programs, techniques, and to...

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Bibliographic Details
Main Authors: McLaughlin, Daniel B. 1945- (Author), Hays, Julie M. 1954-2007 (Author)
Format: Book
Language:English, Middle (1100-1500)
Published: Chicago Health Administration Press 2008
Subjects:
Online Access:Click Here to View Status and Holdings.
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020 # # |a 9781567932881  |q hardback 
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041 0 # |a English 
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090 0 0 |a W84.1  |b M4785h 2008 
100 1 # |a McLaughlin, Daniel B.  |d 1945-  |e author 
245 1 0 |a Healthcare operations management  |c Daniel B. McLaughlin, Julie M. Hays 
264 # 1 |a Chicago  |b Health Administration Press  |c 2008 
264 # 4 |c ©2008 
300 # # |a xx, 431 pages  |b illustrations  |c 26 cm.  |e 1 CD-ROM (4 3/4 in.) 
336 # # |a text  |b txt  |2 rdacontent 
337 # # |a unmediated  |b n  |2 rdamedia 
338 # # |a volume  |b nc  |2 rdacarrier 
504 # # |a Includes bibliographical references and index 
520 # # |a The answers to many of the dilemmas faced by the US healthcare system, such as increasing costs, inadequate access, and uneven quality, lie in organizational operations - the nuts and bolts of healthcare delivery. Leading healthcare organizations have begun to employ the programs, techniques, and tools of operations improvement that industries outside of healthcare have successfully used for decades. Healthcare Operations Management aims to help healthcare management students and working professionals find ways to improve the delivery of healthcare, with its complex web of patients, providers, reimbursement systems, physician relations, workforce challenges, and intensive government regulation. Taking an integrated approach, the book puts the tools and techniques of operations improvement into the context of healthcare so that readers learn how to increase the effectiveness and efficiency of tomorrow's healthcare system. Thoroughly revised and updated, this edition includes: A new chapter on big data and analytics for fact-based decision makingMore Excel examples to demonstrate the use of this prime analytics toolNew case studies and exercisesExpanded information on innovation and new approaches to care delivery With its plentiful examples, guidelines to software tools, and emphasis on contemporary healthcare management issues, this book provides current and future healthcare professionals alike with a broad foundation for implementing operational improvements in their organizations. 
538 # # |a System requirements for CD-ROM: Intel Pentium II or faster processor with 450 MHz (or equivalent), browser Internet Explorer 5.5 or higher (6.0 or higher recommended), Firefox 1.0.2 or higher, Acrobat Reader. 
650 1 2 |a Quality Assurance, Health Care  |x organization & administration 
650 2 2 |a Efficiency, Organizational  |x standards 
650 2 2 |a Total Quality Management  |x methods 
650 2 2 |a Decision Support Techniques 
700 1 # |a Hays, Julie M.  |d 1954-2007  |e author 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=484647 
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