Consumer-centric healthcare opportunities and challenges for providers

Consumer-centric healthcare opportunities and challenges for providers

Consumer-Centric Healthcare: Opportunities and Challenges for Providers is an easy-to-follow blueprint for understanding and adapting to consumerism. Each chapter explores key trends and outlines the implications for your organization. The authors focus on growth opportunities and provide the resour...

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Bibliographic Details
Main Authors: Konschak, Colin B. (Author), Jarrell, Lindsey B. (Author)
Format: Book
Language:English
Published: Chicago, Illinois Health Administration Press 2011
Series:Management series (Ann Arbor, Mich.)
Subjects:
Delivery of Health Care > organization & administration > United States
Community Participation > United States
Marketing of Health Services > United States
Patient Satisfaction > United States
Online Access:Click Here to View Status and Holdings.
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504 # # |a Includes bibliographical references and index 
520 # # |a Consumer-Centric Healthcare: Opportunities and Challenges for Providers is an easy-to-follow blueprint for understanding and adapting to consumerism. Each chapter explores key trends and outlines the implications for your organization. The authors focus on growth opportunities and provide the resources you need to start implementing change.The book is filled with practical strategies, examples from leading organizations, tips and insights, web links, and suggestions for further reading.Topics explored include: Patients' desires and expectations Provider transparency The role of information technology Personal health records Consumer-directed health plans Convenience care and boutique medicine Telemedicine Global and regional medical tourism The impact of social media Direct marketing to consumers 
650 1 2 |a Delivery of Health Care  |x organization & administration  |z United States 
650 2 2 |a Community Participation  |z United States 
650 2 2 |a Marketing of Health Services  |z United States 
650 2 2 |a Patient Satisfaction  |z United States 
700 1 # |a Jarrell, Lindsey B.  |e author 
830 # 1 |a Management series (Ann Arbor, Mich.) 
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