Market-based management strategies for growing customer value and profitability

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Bibliographic Details
Main Author: Best, Roger J.
Format: Unknown
Published: Upper Saddle River, N.J. Prentice Hall 2000
Edition:6th ed
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Description
Item Description:Includes index
Physical Description:xxiv, 552 p. ill. (some col.) 23 cm
ISBN:0130387754 (pbk.)
9780130387752 (pbk.)